FIRST TIME CLIENTS: come 15 minutes early to fill out the intake form (or fill it out online before your session) to not have your session cut short..

We have FREE 3hr parking inside of Pacific Plaza.

*NO GROUPON* Registered Massage Therapy (By Elana Wu)

One of the top RMTs in all of metro Vancouver. Over 500 5.0/5.0 ratings on Google, Genbook and Lumino Health (Sunlife). Many of her clients say she is the best in Richmond. Elana has 11 years of experience and training combined, she's an author & former RMT college instructor. Elana regularly upgrades her skills. She has dedicated over $30,000 learning from the best therapists in the USA on her... Read More

One of the top RMTs in all of metro Vancouver. Over 500 5.0/5.0 ratings on Google, Genbook and Lumino Health (Sunlife). Many of her clients say she is the best in Richmond. Elana has 11 years of experience and training combined, she's an author & former RMT college instructor. Elana regularly upgrades her skills. She has dedicated over $30,000 learning from the best therapists in the USA on her continued education. When all spots are taken, sometimes Elana offers availability outside of her regular schedule, but the rate for such bookings is double - to inquire about it, call our clinic to check if Elana is available for such bookings. After your treatment, you will have a printed receipt to claim your benefits. We do not bill your insurer for you. GST is not included.


*NO GROUPON* ICBC Direct Billing - Registered Massage Therapy

Provide ICBC claim number, date of accident and adjuster's email in the note section right after booking. We can get unlimited sessions for you until you are fully recovered. As long as we have your ICBC adjuster's contact information and claim number, we will handle all of the billing for you, you will not need to pay anything or contact ICBC, we will do it for you. You are automatically... Read More

Provide ICBC claim number, date of accident and adjuster's email in the note section right after booking. We can get unlimited sessions for you until you are fully recovered.

As long as we have your ICBC adjuster's contact information and claim number, we will handle all of the billing for you, you will not need to pay anything or contact ICBC, we will do it for you.

You are automatically preauthorized for 12 visits total that must be used within 12 weeks from the accident date. If your accident was more than 12 weeks ago, please call us or ask your ICBC adjuster how to get approved for treatments.

Just as long as you are not fully recovered you will have unlimited treatments. When there's only 2 - 4 pre-approved sessions left, we will submit an extension request. As long as you are not back to normal, the extension requests always get approved. Each extension has maximum 12 sessions. There is no limit to how many extension requests can be approved. Just as long as you are not fully recovered you will have unlimited treatments. We will submit the extensions for you, you will not need to do anything extra.

Where user fees are $0, there will be nothing to pay. All other user fees are subject to 5% GST.


*NO GROUPON* Registered Massage Therapy - Minimum 2200 Hours of Training & Experience combined

Direct Billing is available to Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield (no credit card on file required). Carlie Chow also provides direct billing to (for the following insurers, a credit card on file might be required if we do not get an immediate response from the insurer confirming how much has been approved): La Capitale Manion Maximum Benefit (Johnston Group... Read More

Direct Billing is available to Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield (no credit card on file required).

Carlie Chow also provides direct billing to (for the following insurers, a credit card on file might be required if we do not get an immediate response from the insurer confirming how much has been approved):
La Capitale
Manion
Maximum Benefit (Johnston Group)
People Corporation
RWAM (after 9pm PST no adjudication)
TELUS Adjudicare
Chambers of Commerce (Johnston Group)
CINUP (Johnston Group)
Cowan (Express Scripts Canada)
D.A. Townley
Desjardins
First Canadian (Johnston Group)
GroupHEALTH
GroupSource
Johnson (Express Scripts Canada).
Johnston Group
GMS Carriers 49 and 50 (Express Scripts Canada)
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Carlie Chow can also submit claims to the following companies below and THE MONEY FROM THE CLAIM WILL BE PAID TO THE CLIENT directly. The client will still need to pay upfront for the whole treatment cost:

LiUNA Local 183
LiUNA Local 506
BPA 24/7
Canadian Construction Workers Union (C.C.W.U.)
Industrial Alliance Monday
Union Benefits

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After your treatment, we can also provide a receipt to claim your benefits. GST tax is not included (5%).


*NO GROUPON* Registered Massage Therapy

Direct billing to your insurance company is provided by everyone in this category for: Pacific Blue Cross, Sun Life, Manulife, Canada Life.

Direct Billing to Green Shield: Sarra Leung RMT
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After your treatment, we can also provide a receipt to claim your benefits. GST tax is not included (5%).


*Groupon Available* Bodywork (non-registered) - minimum 2000 Hours Of Experience & Training

Bodyworkers are professionals that have just graduated from Registered Massage Therapy school and are waiting for their final exams or are still going through school and will graduate soon. This is not for people with active/ongoing/open ICBC case(s), if you have an ICBC case, your session will be canceled (even if you're not trying to claim this session) as body-workers are not allowed to have... Read More

Bodyworkers are professionals that have just graduated from Registered Massage Therapy school and are waiting for their final exams or are still going through school and will graduate soon. This is not for people with active/ongoing/open ICBC case(s), if you have an ICBC case, your session will be canceled (even if you're not trying to claim this session) as body-workers are not allowed to have such clients. Also any insurance benefits usually cannot be claimed, because they are not RMTs yet.

Treatments can focus on: relaxation, postural issues, pre or post natal, tension relief, relieving anxiety and stress, helping with insomnia,

Treatments can focus on: relaxation, postural issues, pre or post natal, tension relief, relievin... Read More

Bryan Wu RMT (Registered Massage Therapist) graduated at West Coast College of Massage Therapy December of 2014 and started working May of 2015 after passing the board exam.

Bryan has also graduated from International College of Traditional Chinese Medicine of Vancouver April of 2017 and is working towards achieving his Practitioner of Traditional Chinese Medicine license while working part-time at Natural & Organic Healing Clinic.

He has worked with a variety of patients at various locations during his school years in WCCMT and ICTCMV such as Canuck Place and GF Strong Rehabilitation Centre helping him connect both Western and Eastern aspects of health and wellness to provide the best treatment he can.

Bryan Wu RMT (Registered Massage Therapist) graduated at West Coast College of Massage Therapy De... Read More

Mia Hancock is a graduate of Vancouver Career College in Burnaby. With extensive experience working as an administrator at multi-disciplinary healthcare clinics, Mia has a deep appreciation of what it means to solve problems by carefully listening to each person she sees, and to work together with them to resume a pain-free and functional life.

Mia has experience with muscular imbalances, frozen shoulder, TMJ syndrome, managing and correcting poor posture, and repetitive strain conditions. She incorporates a wide variety of techniques during treatment, including Trigger Point Release, Deep Tissue work, Myofascial Mobilization, Joint Mobilization, Swedish, and Active Tissue Release.

In her spare time, Mia enjoys entertaining her cat, Bikram yoga, weight-training, and a good book.

Mia Hancock is a graduate of Vancouver Career College in Burnaby. With extensive experience worki... Read More

Elana Wu is a Registered Massage Therapist in British Columbia, with an active practice in Richmond, B. C., and a diploma in Massage Therapy from the West Coast school of Massage Therapy. Elana has studied Traditional Chinese Medicine in Guangzhou, where she graduated in 2014 and is also a Chartered Herbalist, trained at the Dominion Herbal College.

She has a Bachelor in Holistic Health Sciences from the International Quantum University for Integrative Medicine. She has worked as a Registered Massage Therapist at Spa Versante, The Steve Nash Sports Club, and presently at the Natural Organic Healing Clinic. She has two years of experience selling vitamins, minerals and herbal remedies at Natural and Organic lifestyles nutrition shop. She is a member of the Registered Massage Therapists (RMTBC) Association of British Columbia and the American Association of Drugless Practitioners. She has also received 4.9 stars out of 5 rating with 100 plus verified customers on Genbook.com, the online booking platform for RMT services.

Elana Wu is a Registered Massage Therapist in British Columbia, with an active practice in Richmo... Read More

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Located at:
Unit #1055; 8888 Odlin Cr., Richmond
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