One of the top RMTs in all of metro Vancouver. Over 500 5.0/5.0 ratings on Google, Genbook and Lumino Health (Sunlife). Many of her clients say she is the best in Richmond. Elana has 11 years of experience and training combined, she's an author & former RMT college instructor. Elana regularly upgrades her skills. She has dedicated over $30,000 learning from the best therapists in the USA on her continued education. When all spots are taken, sometimes Elana offers availability outside of her regular schedule, but the rate for such bookings is double - to inquire about it, call our clinic to check if Elana is available for such bookings. After your treatment, you will have a printed receipt to claim your benefits. We do not bill your insurer for you. GST is not included.

Provide ICBC claim number, date of accident and adjuster's email in the note section right after booking. We can get unlimited sessions for you until you are fully recovered.

As long as we have your ICBC adjuster's contact information and claim number, we will handle all of the billing for you, you will not need to pay anything or contact ICBC, we will do it for you.

You are automatically preauthorized for 12 visits total that must be used within 12 weeks from the accident date. If your accident was more than 12 weeks ago, please call us or ask your ICBC adjuster how to get approved for treatments.

Just as long as you are not fully recovered you will have unlimited treatments. When there's only 2 - 4 pre-approved sessions left, we will submit an extension request. As long as you are not back to normal, the extension requests always get approved. Each extension has maximum 12 sessions. There is no limit to how many extension requests can be approved. Just as long as you are not fully recovered you will have unlimited treatments. We will submit the extensions for you, you will not need to do anything extra.

Where user fees are $0, there will be nothing to pay. All other user fees are subject to 5% GST.

Direct Billing is available to Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield (no credit card on file required).

Carlie Chow also provides direct billing to (for the following insurers, a credit card on file might be required if we do not get an immediate response from the insurer confirming how much has been approved):
La Capitale
Manion
Maximum Benefit (Johnston Group)
People Corporation
RWAM (after 9pm PST no adjudication)
TELUS Adjudicare
Chambers of Commerce (Johnston Group)
CINUP (Johnston Group)
Cowan (Express Scripts Canada)
D.A. Townley
Desjardins
First Canadian (Johnston Group)
GroupHEALTH
GroupSource
Johnson (Express Scripts Canada).
Johnston Group
GMS Carriers 49 and 50 (Express Scripts Canada)
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Carlie Chow can also submit claims to the following companies below and THE MONEY FROM THE CLAIM WILL BE PAID TO THE CLIENT directly. The client will still need to pay upfront for the whole treatment cost:

LiUNA Local 183
LiUNA Local 506
BPA 24/7
Canadian Construction Workers Union (C.C.W.U.)
Industrial Alliance Monday
Union Benefits

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After your treatment, we can also provide a receipt to claim your benefits. GST tax is not included (5%).

Bodyworkers are professionals that have just graduated from Registered Massage Therapy school and are waiting for their final exams or are still going through school and will graduate soon. This is not for people with active/ongoing/open ICBC case(s), if you have an ICBC case, your session will be canceled (even if you're not trying to claim this session) as body-workers are not allowed to have such clients. Also any insurance benefits usually cannot be claimed, because they are not RMTs yet.